





URGENT CARE
FOR YOUR EVERY NEED
URGENT CARE
FOR YOUR EVERY NEED
Our experienced medical professionals are standing by to diagnose and treat various illnesses and injuries.
DON’T LET PAIN
SLOW YOU DOWN
DON’T LET PAIN
SLOW YOU DOWN
If you’ve experienced a musculoskeletal injury such as a sprain, strain, or fracture, we are here to treat and support your recovery journey.
YOU’RE OUR
TOP PRIORITY
YOU’RE OUR
TOP PRIORITY
Your well-being and comfort are paramount to us, and we strive to create a warm and welcoming environment where you feel heard and cared for.
FEEL UNDER
THE WEATHER?
FEEL UNDER
THE WEATHER?
The cold season is upon us. Trust our experienced medical team to provide the care and support you need so you can stay healthy.
FEEL BETTER
FAST
FEEL BETTER
FAST
Don't let an unexpected illness or injury ruin your day. Visit us to experience prompt, high-quality care when you need it most.
MEDICAL CARE
ON YOUR TIME
MEDICAL CARE
ON YOUR TIME
We are open 7 days a week, welcoming walk-ins and appointments to best suit your healthcare needs.

Your Health Is Our Top Priority
Our experienced medical professionals deliver the highest standard of compassionate, evidence-based, and patient-centered care for patients starting from 6 months of age and beyond.

Comprehensive Medical Services
Our state-of-the-art 4,500+ sqft medical center is equipped to treat a wide range of non-life-threatening conditions and injuries, conduct diagnostic testing, administer treatments, perform minor surgical procedures, and more.

On-Site Pharmacy
We’re committed to delivering a uniquely convenient healthcare experience. In addition to prompt service and comprehensive care, we have an on-site pharmacy allowing you to purchase OTC medications and supplies before leaving our facility.
Make An Appointment Today
Your health is important, and we want to make it easy for you to prioritize it.
We offer convenient and timely appointments for all your healthcare needs.
LakePointe Urgent Care
LakePointe Urgent Care provides a comprehensive range of medical services. We diagnose and treat non-life-threatening illnesses and minor injuries, perform physical exams and surgical procedures, and offer diagnostic tests, lab services, and more.
LakePointe Urgent Care offers extended hours, including evenings and weekends. If you cannot get an appointment with your primary care physician or an issue arises outside their operating hours, we are available to help. Affiliated with nearby hospital systems, LakePointe Urgent Care can also refer you to specialty care, if necessary.
LakePointe Urgent Care is more time-efficient and cost-effective than emergency rooms, making It more appealing.
Average Visit Time:
<1 hour
Average Cost:
$200
Emergency Room
Emergency rooms (ERs) provide medical care for life-threatening conditions and severe injuries. Examples of conditions that may require emergency care include stroke symptoms, loss of consciousness, seizures, chest pain, shortness of breath, severe abdominal pain, major trauma, heavy bleeding, and suicidal/homicidal feelings, among others.
When faced with a life-threatening condition or severe injury, call 911 immediately to ensure that you receive timely and appropriate care. Emergency medical services (EMS) can provide initial stabilization and transportation to the nearest emergency room.
If you’re unsure about the severity of your condition or injury, it’s best to err on the side of caution and seek emergency care.
Average Visit Time (Illinois):
3 hours
Average Cost (Illinois):
$2,000
Pharmacy
Ace Bandage
$3.00
Acetaminophen Tablets
$10.00
Children’s Acetaminophen Oral Suspension
$8.00
Artificial Tears
$6.00
Bandaids
$8.00
Benzocaine/Menthol Lozenges
$7.00
Carbamide Peroxide
$6.00
Cetirizine Tablets
$8.00
Children’s Cetirizine Oral Solution
$8.00
Clotrimazole Cream
$8.00
Diphenhydramine Tablets
$8.00
Children’s Diphenhydramine Oral Solution
$8.00
Elderberry Gummies
$18.00
Fluticasone Nasal Spray
$16.00
Guaifenesin/ Dextromethorphan Tablets
$20.00
Hand Sanitizer
$8.00
Hydrocortisone Cream
$8.00
Ibuprofen Tablets
$8.00
Children’s Ibuprofen Oral Suspension
$8.00
Masks
$10.00
Nitrile Examination Gloves
$30.00
Saline Nasal Spray
$5.00
Triple Antibiotic Ointment
$6.00
Zinc Lozenges Tablets
$7.00
The images above are for marketing purposes only. The product(s) you receive will be packaged differently.
FREQUENTLY ASKED QUESTIONS
What is LakePointe Urgent Care?
Can Children Be Treated At LakePointe Urgent Care?
What Are The Operating Hours Of LakePointe Urgent Care?
Sunday through Friday hours are 8:00 AM to 6:00 PM
Saturday hours are 8:00 AM to 4:00 PM
What Conditions Can Be Treated At LakePointe Urgent Care?
Does LakePointe Urgent Care Offer Imaging Services And Lab Tests?
Why Choose LakePointe Urgent Care?
Prompt Attention: Your health is our priority, and we value your time. When you visit LakePointe Urgent Care, you can expect short wait times, allowing our medical professionals to attend to your needs quickly.
State-of-the-Art Facility: Our modern and well-equipped facility is designed to provide optimal care in a comfortable environment. We prioritize cleanliness and adhere to the highest standards of hygiene, ensuring your safety and well-being.
Experienced Medical Team: Our Medical Director, Dr. Radovic, is a Board-Certified physician who leads our healthcare professionals and support staff team. All staff have years of healthcare experience and you can trust that you are in capable hands.
Comprehensive Services: LakePointe Urgent Care offers a wide-range of medical services to address your healthcare needs. Whether you require treatment for minor injuries or common illnesses, diagnostic tests, or vaccinations, our clinic is equipped to provide thorough and efficient care, all in one convenient location.
Patient-Centered Approach: We believe in building strong relationships with our patients based on trust, respect, and open communication. Our healthcare professionals take the time to listen to your concerns, answer your questions, and involve you in the decision-making process regarding your healthcare. Your well-being and comfort are of utmost importance to us.
Convenience: We understand that medical needs can arise unexpectedly. At LakePointe Urgent Care, appointments are not necessary. You can simply walk in, including evenings and weekends, and receive the care you require promptly.
Does LakePointe Urgent Care Accept My Insurance?
Can LakePointe Urgent Care Provide Prescription Medications?
Can I Go To LakePointe Urgent Care Instead Of The Emergency Room?
What If I Don’t Have Insurance Or Want To Pay Out-Of-Pocket?
It’s important to note that while the $225 fee covers most injuries and illnesses, there may be additional charges for certain services, procedures, or tests that are not included in the standard visit. It’s always a good idea for patients to inquire about any potential additional costs or services that may incur separate charges.
GOOGLE REVIEWS
Daria2 days agoTrustindex verifies that the original source of the review is Google.
The facility is very clean. The staff member at the reception—who also obtained my vital signs—was exceptionally courteous, and the physician was likewise professional and kind. I sincerely appreciate the care provided.
Sarah Heck3 days agoTrustindex verifies that the original source of the review is Google.
Short waits, professional staff and convenient location! I would highly recommend.
Perla Flores5 days agoTrustindex verifies that the original source of the review is Google.
Dr Radovic was amazing. Was quickly seen, and from beginning to end the service was amazing. Patricia at the front desk was a great help with the registration. Will definitely be coming back.
Sumaya Noush16 days agoTrustindex verifies that the original source of the review is Google.
Everyone here is exceptionally lovely, from the front desk receptionist, to the nurse, and the doctor. I was in and out within an hour without an appointment.
Frank Altmayer18 days agoTrustindex verifies that the original source of the review is Google.
Did not have to wait. Clean facilities and knowledgeable staff. Out with a prescription within 1/2 hour. Would definitely use in the furure
tobeetwo19 days agoTrustindex verifies that the original source of the review is Google.
10, great service. Patricia at the desk was efficient and personal, friendly. Dr Aleks was personal, informative, very capable. The facility is clean and bright. Nicer than many medical offices I’ve been. I would trust the service you receive here.
Dan Steindler25 days agoTrustindex verifies that the original source of the review is Google.
Fantastic experience. My daughter needed a few stitches. Entire team was excellent, kind, patient... Highly recommend.
Rachel Nelson30 days agoTrustindex verifies that the original source of the review is Google.
We were helped right away, which was amazing. Everyone was exceptionally kind, empathetic, and competent. What a fantastic experience. Thank you to all who helped us!
Deborah Brody30 days agoTrustindex verifies that the original source of the review is Google.
I had to go to Urgeht care today and went to LakePointe in Wilmette ( corner of Lake and Skokie Blvd. ). From the moment I walked in, I was treated with kindness and compassion. Dr. Radovic treated a wound in my leg with such amazing care. I cannot say enough about him and his staff. Fantastic !
Vanessa Smith34 days agoTrustindex verifies that the original source of the review is Google.
I always take my kids to LakePointe for urgent care visits - beautiful space, easy scheduling, stays on schedule. I went for myself today, and still the same great experience. SO MUCH better than the Midwest Clinics. Staff is always super friendly and knowledge too. Highly recommend.
Nancy Smith37 days agoTrustindex verifies that the original source of the review is Google.
Wonderful experience at this Urgent Care. The facility is super clean, the staff is kind and efficient, and I was seen and treated promptly even without an appointment. Can't recommend enough!
Rachel Sorensen37 days agoTrustindex verifies that the original source of the review is Google.
Literally the best urgent care I’ve been to. The doctor actually spoke to me about a treatment plan/rule outs. I won’t be going to any other urgent care moving forward.
Paige Keller39 days agoTrustindex verifies that the original source of the review is Google.
It is so refreshing- from the clean and calm environment to the staff who clearly enjoy working there- to find a medical office I actually enjoy visiting. Well done!!
Alejandra Garcia40 days agoTrustindex verifies that the original source of the review is Google.
The bedside manners of the doctor, nurse, and front desk staff were amazing. They were all very knowledgeable and caring. Also love that Urgent care it’s very clean and they have even X-ray equipment there and we didn’t need to go to another place to get further testing. Thank you for taking such good care of my son.
Wendy M40 days agoTrustindex verifies that the original source of the review is Google.
Great facility and very pleased with how thorough doctor was with my 5 year old son’s symptoms and walking us through our testing options. LakePointe was recommended to me by another Mom in the area, glad we went!
Lisa M.43 days agoTrustindex verifies that the original source of the review is Google.
This is the best urgent care center I've ever been to. Dr. Radovic and his team are amazing, offering the most thoughtful, personal, and expert care. I left with medication and even an appointment for additional procedures at another facility. They really went the extra mile and got me on the road to recovery. This center also has refreshments, which makes for a real welcoming start to the visit. Highly, highly recommend.
Janice Weiner44 days agoTrustindex verifies that the original source of the review is Google.
The team is wonderful and they provided warm thorough care. I will go back!
Meg Maris47 days agoTrustindex verifies that the original source of the review is Google.
This immediate care is absolutely incredible. Everyone there treats you with such care and respect and treats every illness they can! We highly recommend
M McDaniel47 days agoTrustindex verifies that the original source of the review is Google.
From the minute I walked in, I felt taken care of. The front desk staff was helpful and attentive and the doctor explained everything clearly. Thank you
Alex Vaysman47 days agoTrustindex verifies that the original source of the review is Google.
The best care I have received! The staff and doctor is amazing! Can’t say I want to come back but if I need to, this is the place!
Brian Ruben48 days agoTrustindex verifies that the original source of the review is Google.
Excellent experience. Clean facility. Easy checkin process. Friendly staff and even friendlier and knowledgeable nurse practitioner. Super quick to see the nurse.
Marina Gili51 days agoTrustindex verifies that the original source of the review is Google.
⭐️⭐️⭐️⭐️⭐️ Excellent Urgent Care Experience I highly recommend LakePointe Urgent Care. The facility was very clean, comfortable, and professional, and unlike our experience in the hospital ER, there was virtually no waiting time. The entire experience was efficient and compassionate. Most importantly, the doctor’s performance was truly A+. My mother had fallen and injured her arm, which required stitches. The doctor examined her extremely carefully and went far beyond simply treating the obvious injury. Because she complained of hip pain after the fall, he ordered an X-ray to rule out a hip fracture. He also checked her eyes and the back of her eyes, knee reflexes, and carefully examined her scalp to make sure there were no signs of a head injury. What impressed me most was his dedication and genuine concern for his patient. He spent approximately two hours with my mother, even staying with her after the office had officially closed, making sure she was properly evaluated and cared for. This doctor is an example of what a truly dedicated physician should be. His thoroughness, professionalism, patience, and compassion were exceptional. We are extremely grateful for the care my mother received. Highly recommend LakePointe Urgent Care and this wonderful doctor! ⭐️⭐️⭐️⭐️⭐️
Julie Green54 days agoTrustindex verifies that the original source of the review is Google.
LakePointe Urgent Care is outstanding! From the receptionist to the amazing doctor, every one was so professional so polite and so friendly. If you need Urgent care Go to LakePointe !!
Keith Mayster54 days agoTrustindex verifies that the original source of the review is Google.
Great experience. From front staff to everyone that treated me today were incredible. I will absolutely use this clinic again anytime I need help.
Jeff W54 days agoTrustindex verifies that the original source of the review is Google.
Wow! Great service. The entire staff was caring and engaged. Wish we could give it 6 stars!
Amy Wolf60 days agoTrustindex verifies that the original source of the review is Google.
Independent doc owner. He was amazing. You’ll get him every time. Great experience .
Sherri Schmidt62 days agoTrustindex verifies that the original source of the review is Google.
This was my second visit since it opened. It’s easy to make an online appointment and the staff is friendly. Dr Radovic was kind and professional and the whole visit went quickly and smoothly.
Anastasia Royal66 days agoTrustindex verifies that the original source of the review is Google.
This medical facility was a phenomenally good experience. Although I live right down the street, it was my first time there. Totally state-of-art from check-in, to the staff, and to the visit with the expert Dr. Radovic, who was highly professional, informative, and friendly. I was in and out in 38 minutes. Really impressed.![]()
Chris Henrichs66 days agoTrustindex verifies that the original source of the review is Google.
Amazing check-in experience, love the ability to make an appointment and get in quick and the doctor was fantastic. I've never had a sample given at the appointment, but wow what an amazing upgrade. I will definitely be back.
ST Davis69 days agoTrustindex verifies that the original source of the review is Google.
Front desk could not have been nicer! Dr R. Is very affable and capable. I walked by broken glass and split the top of the skin on my calf. He stitched me up coupled with information on how to tend to my wound. I am from out of state but was treated respectfully and kindly. Highly recommend.
Lisa Ortiz74 days agoTrustindex verifies that the original source of the review is Google.
I took my special needs kiddo that I care for and the experience from start to finish was a 10/10. Everyone was so kind to us and explained everything!
Anna Davis75 days agoTrustindex verifies that the original source of the review is Google.
Cleanest place every and my appoinment was quick and easy
Eleni Nikols76 days agoTrustindex verifies that the original source of the review is Google.
Excellent service, very clean facility, staff was informative and covered all potential causes given my symptoms. Would recommend!
Owais78 days agoTrustindex verifies that the original source of the review is Google.
I highly recommend Dr. Aleksandar Radovic at Lake Pointe! I had stubborn foreign material/ear wax buildup that two different immediate care clinics were unable to remove because of how difficult and time-consuming it was. From the start, Dr. Radovic was extremely patient, calm, and thorough. He walked me through every step of the process and never rushed. Because the removal was uncomfortable, he gave me as much time as I needed to rest and recover so I wouldn’t get overwhelmed by the pain. Dr. Aleksandar Radovic dedication and skill were incredible—after nearly two hours and 6 or 7 careful irrigation attempts, he was finally able to clear it completely. If you have any ear-related issues do yourself a favor and go see him as his expertise and patient care are unmatched!
M Englehaupt81 days agoTrustindex verifies that the original source of the review is Google.
Short waiting time to be seen. Exceptional care by the staff. They deserve 10 stars.
Fernanda Bermudez82 days agoTrustindex verifies that the original source of the review is Google.
The staff is incredibly professional, friendly, and attentive. Everything went very quickly. I was delighted with the place.
David Elsasser86 days agoTrustindex verifies that the original source of the review is Google.
I went to this Immediate Care Facility recently because I thought I might have a tick bite and it’s near my house. I was incredibly impressed with everything and everyone! It’s clean, modern, convenient, and efficient! If I had gone to the immediate care at northwestern in Glenview I’d probably still be there! I didn’t have a ticket bite but I’m very happy that I discovered this place. Highly recommended!!
Katherine Glavin Auteri95 days agoTrustindex verifies that the original source of the review is Google.
Scheduled appointment in advance for my mother. An amazing experience!
Ken Wisniewski100 days agoTrustindex verifies that the original source of the review is Google.
Great experience from start to finish. Very efficient and competent staff. Doctor was very reassuring! I would highly recommend this urgent care facility.
Rachel Fernandez103 days agoTrustindex verifies that the original source of the review is Google.
Unreal service! Dr Radovic's clinic was amazingly clean, service was quick and seamless and I felt amazingly taken care of!! I am not usually a reviewer but couldn't help but share how awesome this experience was especially given the not so great urgent care clinics I have tried before. I would go out of my way to come back to his clinic and recommend to anyone in need!!
maryi reyes104 days agoTrustindex verifies that the original source of the review is Google.
They was really nice and helpful, I really appreciate the attention that they give me!! Thank you
Lisa Godsey104 days agoTrustindex verifies that the original source of the review is Google.
When my back went out for the 4th time in 6 months, i had a conversation with Dr. Radovic that should have taken place with my GP after the 2nd episode. I usually have to wait weeks to see my doctor, but as a walk-in, I saw Dr. R in less than 30 min. I left with a symptom-relieving prescription and clear instructions for finding the correct specialist for my back. He will now be my go-to for any urgent matter.
Jared109 days agoTrustindex verifies that the original source of the review is Google.
One of the most professional and fast urgent cares I have visited. The staff was extremely pleasant and they were able to address my issue almost immediately. I would recommend anyone in the area to go to this urgent care!
David Johnson109 days agoTrustindex verifies that the original source of the review is Google.
Great experience
Nataskia Lampe109 days agoTrustindex verifies that the original source of the review is Google.
Exceptional! I tried LakePointe Urgent Care on a Saturday morning. Check in process was simple, I was seen by a doctor right away for a sinus infection. The doctor provided me with meds to get me through the day so I could pick up my full prescription the next day. Incredibly friendly staff! So happy I discovered this place!
Maria Mircea109 days agoTrustindex verifies that the original source of the review is Google.
Wonderful experience !
Mike Venechuk115 days agoTrustindex verifies that the original source of the review is Google.
I would like to thank the entire staff. All were very professional. I was in and out in 1/2 hour and good as new! Thank you.
Jeannine Freeman118 days agoTrustindex verifies that the original source of the review is Google.
I had an outstanding experience at this urgent care facility. From the moment I walked in, every single person I encountered was professional, friendly, and genuinely caring. The front desk staff made check-in quick and seamless, and they immediately made me feel welcome. The nurse was kind, attentive, and thorough, taking the time to listen and ensure I was comfortable. The PA and physician are both exceptional, knowledgeable, compassionate, and patient in answering all of my questions. I never felt rushed and truly felt that my care was their top priority. The facility itself is absolutely immaculate. Every area was spotless, modern, and well-maintained, which gave me great confidence in the quality of care provided. It’s rare to find a healthcare facility where every team member is so dedicated to providing an excellent patient experience. I am incredibly grateful for the outstanding care I received and would highly recommend this urgent care to anyone in need of prompt, professional, and compassionate medical attention.
Cary Marx121 days agoTrustindex verifies that the original source of the review is Google.
Best Urgent Care facility I have ever experienced. Great professional care and service. Dr Radovic is amazing! Really impressed by having to be seen by the same doctor anytime I need treatment. I recommend Lake Pointe to everyone. Stitched me up like new
Malina Gataric123 days agoTrustindex verifies that the original source of the review is Google.
The doctor was so amazing, I had an incredible experience here. The process was so smooth and everyone was very nice and welcoming to helping me! I would go back!
Diane Crotty124 days agoTrustindex verifies that the original source of the review is Google.
I found Lake Pointe Urgent Care today. I couldn’t be more thrilled. The entire clinic is new since last January, 2025. Spotless through and through with very friendly and kind staff. I had the pleasure of meeting Dr Radovic and receiving excellent care for an infection in my toe. Dr Radovic had the foresight to get an X-ray image and also took a culture to determine what bacteria got into my blood stream. Dr Radovic was very kind and gentle when excising my wound. The doctor throughly explained in layman terms, what exactly we were dealing with. I truly cannot say enough about his practice. I will most certainly be back when needed.
Hollie127 days agoTrustindex verifies that the original source of the review is Google.
Quick, attentive and knowledgeable professionals. Very friendly!
Nancy Brooks128 days agoTrustindex verifies that the original source of the review is Google.
I went to LakePointe Urgent Care because I couldn’t get a same day sick appointment with my regular doctor. I was able to get a same day appointment with LakePointe and it was a great experience! No waiting for my appointment. Clean, modern facility. Friendly staff and highly competent professionals. I left feeling well-cared for.
Heather Hester129 days agoTrustindex verifies that the original source of the review is Google.
Always clean, timely, friendly, and accurate! LakePointe is a gem and we are delighted they opened. They are platinum level care compared to other area urgent care facilities. Put them in your phone!
Chelsea Vail132 days agoTrustindex verifies that the original source of the review is Google.
We drive in from the north side of the city to go to this urgent care clinic for our son. They are the best! They provide excellent care for both children and their worried parents.
Jacqueline Black139 days agoTrustindex verifies that the original source of the review is Google.
I cannot express how wonderful my experience was! Quick, friendly, and I would recommend anyone to go there!
Beth Glass139 days agoTrustindex verifies that the original source of the review is Google.
Had an excellent visit at Lake Pointe Urgent Care. Very easy to schedule my appointment (even though they welcome walki-ins). Receptionist was helpful and pleasant, and I bet I waited only a minute before being seen. The nurse that took my vitals and the PA that saw me we thorough and answered my questions. The facility is also really nice and clean. I definitely will be back and highly recommend! A+
Katie Smith145 days agoTrustindex verifies that the original source of the review is Google.
Wow, I have never received such phenomenal medical care. I came in for an issue I had to go to the ER for in the past, and I didn’t want it to get to this point). Courtney, Dr. Radovic, and the person at the front desk (I’m sorry I don’t have her name) could not have been nicer of more pleasant. Dr. Radovic went ABOVE AND BEYOND to help me. 1) Got me a referral to a specialist who is seeing me ASAP. (She had her staff call me same day after hours). 2) Helped me figure out what to do to resolve the pain right now. 3) Found me a compounded pharmacy alternative to a medicine to treat my pain that saved me a ton of money. This is like IF THOSE MEDICAL SHOWS (ie New Amsterdam) were real. Their catchphrase really is “How can I help?” Super kind. No ego. Extremely thorough. I’m telling everyone I know about LakePointe. I’m shocked at how good the care was here and how much validation and empowerment I was given to finally treat something that has caused me pain and embarrassment for 10 years.
Mary Ann Bain149 days agoTrustindex verifies that the original source of the review is Google.
Best experience at a medical clinic in forever! Thanks for everything!
Daniella Montoya151 days agoTrustindex verifies that the original source of the review is Google.
Such a great experience at Lakepointe Urgent Care 💕 Dr. Alex Radivic was amazing with our son — so patient, caring, and reassuring. As parents, that kind of kindness means everything. The staff was lovely and the whole visit felt smooth and comforting. So thankful we found this place!
Jed DiMiceli157 days agoTrustindex verifies that the original source of the review is Google.
Today was my first time visiting LakePointe as a patient, but have been there in the past for my kids. Every time I’m there, I feel well taken care of, and fortunate to have such excellent care so close to home. Thanks to everyone at LakePointe for treating me and my family like we’re part of yours! It means a lot.
Larryteektail PKW159 days agoTrustindex verifies that the original source of the review is Google.
Can't recommend Lakepointe Urgent Care highly enough! Everyone is delightful from front receptionist onward. 1/10, I'd give them a 15! I've been there twice: saw the PA the first visit, and the doctor the second time. Both were clear communicators and didn't rush through. Superb attention to detail. Very caring and professional in every aspect. Very clean facility.
Manuel Herrera159 days agoTrustindex verifies that the original source of the review is Google.
Great service very knowledgeable and took care of my sintomphs very fast .. I felt great after my 1st visit.... Excellent Dr. Excellent Nurse great customer service at the front desk.
Pizano167 days agoTrustindex verifies that the original source of the review is Google.
Dr. Radovic was extremely professional even went out of his way to call me after office hours to tell me my results. I would recommend him to everyone
meredith mendes170 days agoTrustindex verifies that the original source of the review is Google.
Dr. & staff are courteous, prompt and helpful! Highly recommend!
Cameryn Green171 days agoTrustindex verifies that the original source of the review is Google.
very clean facility. staff from the receptionist to the doctor were all very kind and thorough. discussed all options and answered all questions without feeling rushed. would definitely recommend
Daniel Guill174 days agoTrustindex verifies that the original source of the review is Google.
Excellent care.
Cindy Lucaccioni179 days agoTrustindex verifies that the original source of the review is Google.
I visited LakePointe Urgent Care this week. It was easy to make an appointment online as well as register with my insurance information. They were ready for me when I got there. The woman at the front desk was friendly and welcoming. Everything is new and very clean. Both the nurse and the doctor I saw were professional, efficient and caring. I highly recommend
Julie Cassin181 days agoTrustindex verifies that the original source of the review is Google.
10/10 for excellent medical care and friendly staff. Efficient check-in and no wait time. We’ll be back!
Alex Apatoff184 days agoTrustindex verifies that the original source of the review is Google.
I definitely have never thought highly enough of an urgent care facility to write a review of one, but clearly, LakePointe is exceptional. Spotlessly clean and thoughtfully designed facility, extremely friendly and efficient staff, the doctor we've seen twice now is really thorough and kind, and it's very kid-friendly too. Worth navigating that awful parking lot for!
Serdar Yildiz187 days agoTrustindex verifies that the original source of the review is Google.
10/10 certainly, thank you very much for the great help
Andrew Mott187 days agoTrustindex verifies that the original source of the review is Google.
Fantastic experience, everyone working there was super helpful and we were in and out quickly. Highly recommend.
Cassie Heald192 days agoTrustindex verifies that the original source of the review is Google.
We had such a great experience here. All the staff members we encountered were so kind and we were in and out in 20 minutes. Dr Radovic was great and made my nervous 5 year old feel so comfortable. We will definitely return for any urgent care needs.
Brad Minkow194 days agoTrustindex verifies that the original source of the review is Google.
My provider was incredible! Thoughtful, easy to understand, and great follow up. Could not recommend higher!
Laura Deutsch195 days agoTrustindex verifies that the original source of the review is Google.
I went to the urgent care yesterday and they were really super helpful. They were quick and the doctor was very calming and quick to help my needs. I would definitely go back anytime I needed it
Christine G199 days agoTrustindex verifies that the original source of the review is Google.
LakePointe Urgent Care is terrific! It was easy to make an appointment online and there was no waiting at all once I arrived. All of the staff and providers were very kind, efficient, and skilled. I was completely satisfied with the care I received and it is comforting to know they are there for any future issues.
EarnTheDay Athletics200 days agoTrustindex verifies that the original source of the review is Google.
The doctors and nurses are all so friendly and knowledgeable. The place is very clean and offer free water and coffee while you wait. I almost don’t want to leave a review because it is a secret and the place is so great and unknown.
Celso Teixeira201 days agoTrustindex verifies that the original source of the review is Google.
Very happy with the service and facility. 10/10
Katie Meehan201 days agoTrustindex verifies that the original source of the review is Google.
Excellent care! Easy, convenient, clear and modern. Excellent care that is hard to find and access so easily!
Susan Gottlieb202 days agoTrustindex verifies that the original source of the review is Google.
Excellent, thorough and efficient care, exceptionally clean environment. Lake Pointe Urgent Care is superb in every way. The waiting area and treatment rooms are immaculately clean. The staff is fantastic from the receptionist to the Physician Assistants to Dr R. Dr R treated my wound with exceptional care and expertise. You can pre-register and make an appointment online. I am so grateful Lake Pointe is in the neighborhood!
Andrea Plotkin202 days agoTrustindex verifies that the original source of the review is Google.
This is the best urgent care I’ve ever been to. It’s super clean, everyone is really friendly and they are very efficient! Highly recommended
mer203 days agoTrustindex verifies that the original source of the review is Google.
Would give more than five stars if I could! The whole process was far more efficient than any other urgent care I’ve ever been to. I was even able to get my first round of medication before leaving the clinic which was awesome. I left feeling very informed! They didn’t just write a prescription and send me on my way. 10/10 experience. If you live in the area and need urgent care, this is the only place I'd recommend!
Samantha Weissbluth206 days agoTrustindex verifies that the original source of the review is Google.
Great experience! We were seen quickly. Facility is very clean and welcoming. Everyone there from front staff to nurses to doctor were wonderful and kind. Dr. Radovic was fantastic - took the time to explain things and made sure the patient was feeling better. He is a very thorough and thoughtful doctor with a great bedside manner.
Linda Berna209 days agoTrustindex verifies that the original source of the review is Google.
Everyone at this urgent care was great, welcoming and efficient, listened closely, provided excellent medical care. Thorough explanations of issues and medications. I recommend it to everyone.
Dianna Henrich209 days agoTrustindex verifies that the original source of the review is Google.
Very impressed with Lakepointe- the Dr is beyond helpful and goes the extra mile. We have 3 kids so cold and flu season brought on many different issues to address. In addition, my 2 year old fell and we thought she needed stitches/staples. The Dr was honest and said it wasn’t necessary and addressed it with glue only, which worked well and saved us going through the process. He called to check on her the next day! The facilities are new, perfectly clean, and you can make an appointment with minimal wait times. Would HIGHLY recommend for all ages.
Rosmarie Helling212 days agoTrustindex verifies that the original source of the review is Google.
I was a walk-in at Lakepoint urgent care. I was seen fairly quickly by their very personable MD Provider. I was very impressed by the intake person who worked diligently to understand my insurance after a couple of glitches. She did not give up until she had it figured out. I would definitely recommend this clinic to friends and family. Thx
Sarah Holcomb213 days agoTrustindex verifies that the original source of the review is Google.
We just tried Lake Pointe Urgent Care for the first time and it was great. Check in was so fast, and they called us right in for the nurse to do vitals screening and a mono rapid test. We only had to wait 8 minutes for the test and the doctor came in right away for the exam. He was super thorough, really nice, great bedside manner. We'll definitely try it again!
Hannah Sklaver218 days agoTrustindex verifies that the original source of the review is Google.
I am so happy I live 5 minutes from here and discovered it recently. Such a clean and well kept facility with a very spacious waiting room. Front desk, nurses and Mary (the NP who saw me) were all so kind. Everything is clearly run very efficiently. Will definitely be back next time I’m sick!
Ann Kolb221 days agoTrustindex verifies that the original source of the review is Google.
I visited Lakepointe urgent care today and everything was smooth and seamless. I made an appointment online, was greeted by the friendly front desk staff and seen at my scheduled appointment time with no waiting (practically unheard of!) the doctor and nurse practitioner were both kind and knowledgeable. Thank you!
Philip Priola226 days agoTrustindex verifies that the original source of the review is Google.
I can’t recommend this urgent care facility enough. So often it seems like other locations just go through the motions, getting you in and out without really talking things through or showing much care. Dr. Radovic completely blew me away with how thorough and considerate he was—he truly seemed to care about what was going on and took the time to address everything. I live in Lake Forest but work in Northfield, and I will absolutely go out of my way to come here for any urgent care needs in the future. I can’t recommend this place enough!
Suzanne Mehta227 days agoTrustindex verifies that the original source of the review is Google.
Fantastic staff - from the nurses to doctors to front desk associates. The entire experience is great, and really puts your mind at ease.
Elizabeth Burke227 days agoTrustindex verifies that the original source of the review is Google.
Always an amazing experience! The front desk staff and the doctors are all truly exceptional!
Rachel229 days agoTrustindex verifies that the original source of the review is Google.
This was such a phenomenal experience. We got there saw the doctor and we’re out the door all within 25 minutes. The doctor was so wonderful caring and kind and we would go back any day!!
David229 days agoTrustindex verifies that the original source of the review is Google.
Staff is nice, doctor was great, location is clean and modern. A great urgent care that I can't recommend enough.
anna cramer (ania)229 days agoTrustindex verifies that the original source of the review is Google.
Best immediate care in the area. No wait, easy check in, pleasant staff that actually care. So much better than the large health systems - it’s the only place I take my family for quick medical care.
Will Kelly230 days agoTrustindex verifies that the original source of the review is Google.
Very helpful and professional. Front desk had great customer service and genuine
Lamotte Float230 days agoTrustindex verifies that the original source of the review is Google.
Easy in and out!! The staff and Dr made me feel comfortable and heard! Will be back for sure.
Melinda Wold235 days agoTrustindex verifies that the original source of the review is Google.
Lakepointe urgent care is top notch, every time! It is our first choice for urgent/immediate care.
margie g236 days agoTrustindex verifies that the original source of the review is Google.
This is a VERY nice immediate care facility. Everyone is nice. The doctor explained everything and spent time, which is something you don’t get much of these days.
Susie Riskind237 days agoTrustindex verifies that the original source of the review is Google.
LakePointe Urgent Care is fantastic! Clean, great service, easy parking, kind receptionist, water bottles, coffee station, custom pens—not your typical urgent care. Dr. Radivic was terrific—knowledgeable, thorough, super nice, and helpful. Great addition to Wilmette, will definitely be back for all family urgent care needs. 👍👍
Leanne Larson237 days agoTrustindex verifies that the original source of the review is Google.
I was very impressed by the team, the facility, and the care I received!! The office is new, with state-of-the-art diagnostics, and Dr Radovic was incredibly thorough, helpful, and pleasant. This will definitely be our “go to” for urgent care!
jason karnes237 days agoTrustindex verifies that the original source of the review is Google.
Great experience. Quick, helpful, effective.
Annie Gray238 days agoTrustindex verifies that the original source of the review is Google.
We had such a wonderful experience at Lake Urgent Care. They were able to see my son quickly when he wasn’t feeling well, and they also helped the rest of our family during the same visit. The staff was kind, patient, and made the entire process easy for both adults and kids. They even called around to make sure our prescriptions were available so we could pick up medications right away. That extra step made a stressful situation so much easier. We are so grateful for their professionalism, compassion, and attention to detail. Highly recommend to any family needing quick, thorough care.
Eliza Stubbs242 days agoTrustindex verifies that the original source of the review is Google.
This place is incredible! The entire staff was thorough and kind, and the facility is spotless. Dr. Radovic was wonderful with my young patient - my child even earned a prize after the visit (a big hit!) Will definitely be back.
Andrew Petri244 days agoTrustindex verifies that the original source of the review is Google.
Everyone was very professional and made the process very easy for me. Knowledgeable staff and practitioners helped get me in and out within 25 minutes
Angela Tzveyn250 days agoTrustindex verifies that the original source of the review is Google.
Had a great experience from the receptionist to the nurse to the doctor. Everyone was very professional and caring. I recommend this place to anyone in need of medical care.
Kara Todd251 days agoTrustindex verifies that the original source of the review is Google.
I (for better or for worse) have been here twice now- once when k threw out my back, and this most recent visit for a bad chest cold/cough. Several things impress me- the cleanliness is obviously the most important, but also how friendly and kind the staff are, the ease of checking in, and the doctor are all reasons I recommend coming here. It is an odd thing to recommend to people, but I do- I have been to other urgent care clinics that look dingy and dirty, where the staff are rude, and where the doctors don’t really seem all that invested in your health outcomes. Dr. Radovic is kind, thorough, and makes you feel at ease. He even remembered me from my last visit! So if you have the unfortunate experience of needing urgent care, I highly recommend this as the place to go!
Adam H255 days agoTrustindex verifies that the original source of the review is Google.
Great facility
Amber Leslie257 days agoTrustindex verifies that the original source of the review is Google.
Service was exceptional
InTaek Song257 days agoTrustindex verifies that the original source of the review is Google.
Friendly and amazing staff! We are lucky to have them so close by!
Judy Tatar258 days agoTrustindex verifies that the original source of the review is Google.
Lake Pointe Urgent Care Center in Wilmette is amazing! I had an emergency which required stitches. I had no appointment yet they saw me immediately and suggested treatment which was thorough, quick and complete. In the time I was seen and received treatment, I am certain I would still be waiting to see a doctor at the hospital. The facility is warm, inviting and so are the doctor and staff. Highly recommended.
Elyse Hahner260 days agoTrustindex verifies that the original source of the review is Google.
Perfect 10! This was the best health care experience I have ever had!!! Thank you Vicky and the team at Lake Pointe!! Your attention and care was top notch! I felt cared for and heard. I will absolutely be referring friends and family to you. I have never had such a positive urgent care health care experience as I had with you! Thank you!!!!
Keki Cannon261 days agoTrustindex verifies that the original source of the review is Google.
Great experience. Went online, made an appointment. When I walked in I was seen within minutes. They tested for everything. Of course I tested negative to everything but I felt, and had been feeling awful for 4 days. Dr. Radovic understood that I just needed to get back on my feet again and start to feel better. He made the necessary prescriptions, explained pros / cons to each, and reason for prescribing. Thankful that we have him and his medical center in our community!
Kathryn Yeoman262 days agoTrustindex verifies that the original source of the review is Google.
Lake Pointe is great! The staff and doctors are very friendly and take time with you. I would highly recommend!
Sarah G265 days agoTrustindex verifies that the original source of the review is Google.
The staff was professional, and efficient, and I was seen quickly. The provider took time to listen and explain everything clearly. My experience was very positive.
Zoryana Yavorska269 days agoTrustindex verifies that the original source of the review is Google.
Loved this place! There was no wait time and doctor had exceptional bedside manners.
Aleksandra Bursac269 days agoTrustindex verifies that the original source of the review is Google.
Really clean facility with a caring and engaging team! I took my 5 month old in, she tested positive for RSV which is terrifying for a parent to hear. Dr. Radovic took extra care to talk me through how to get her feeling better asap and prescribed medicine. It’s now the following morning and she’s already sounding so much better!
Brittany Simo271 days agoTrustindex verifies that the original source of the review is Google.
This is the second time I’ve been here and had a phenomenal experience. The doctor is SO kind, patient, honest, and actually listens! Every person I’ve interacted with who works here has been phenomenal. I highly recommend this urgent care. It’s hard to come by a doctor who truly cares. You’ll find that here.
Chris McLaughlin272 days agoTrustindex verifies that the original source of the review is Google.
Great experience!
Elizabeth Yelen277 days agoTrustindex verifies that the original source of the review is Google.
The medical provider, Vicki, was thorough, kind and professional. The staff was also friendly and helpful.i felt I received good care!!
Genevieve LeFevour278 days agoTrustindex verifies that the original source of the review is Google.
The most amazing service from the staff, to the nurses and Doctor Alex were outstanding!!!!! Thank you so much! The best urgent care I’ve ever been to hands down
Arthur Miller293 days agoTrustindex verifies that the original source of the review is Google.
Wonderfully nice, very competent and if needed (hopefully not!), would go back again in a heartbeat!
Chris Stephens296 days agoTrustindex verifies that the original source of the review is Google.
This is a nice Urgent Care. They see you in person, unlike many places that force people into telephone visits. Good, caring staff.
Victoria Shoemaker298 days agoTrustindex verifies that the original source of the review is Google.
Excellent attentive patient care.
kimo dabeca302 days agoTrustindex verifies that the original source of the review is Google.
Very helpful and friendly, always get great service. Dr.Rad is like visiting old friend. Very caring person
Chris303 days agoTrustindex verifies that the original source of the review is Google.
Staff was super nice and experience was streamlined, heavily reccomend to anyone in the area!!
Oksana Fedorovych309 days agoTrustindex verifies that the original source of the review is Google.
Best urgent care!
Bridget M311 days agoTrustindex verifies that the original source of the review is Google.
Clean, fast and friendly staff!
lindsay condry311 days agoTrustindex verifies that the original source of the review is Google.
Service was incredible and fast! Area was hygienic and clean and all the staff were super kind. This is a stress free urgent care and anyone who goes is in amazing care. Highly recommend.
Matt Kennedy312 days agoTrustindex verifies that the original source of the review is Google.
Facility was clean and got in easily
Sarah Lumberg313 days agoTrustindex verifies that the original source of the review is Google.
I had a great experience at LakePointe. Dr. Radovic and nurse Trisha were kind, patient, and clearly invested in my wellbeing. I called ahead to ask a specific question about services offered, and Trisha answered my questions efficiently over the phone. I was able to make a same-day appointment and was treated promptly when I arrived. Additionally, the facility is beautiful and the parking situation is convenient. I will absolutely return here for any urgent care needs in the future and will be sure to tell others about how wonderful this place is.
Adam Haberman318 days agoTrustindex verifies that the original source of the review is Google.
An excellent experience all the way through. The doctor and staff were thorough, professional, and understanding.
Lyudmila Fedossov320 days agoTrustindex verifies that the original source of the review is Google.
I have an excellent experience at Lake Point Urgent Care! The front desk checked me quickly, and medical team took the time to listen, explain everything clearly, and make sure I felt comfortable. Dr.Alex Radovic showed real care and professionalism, and the treatment and medicine I received made a big difference right away. I truly appreciate the great service and compassion here. Highly recommend Lake Point Urgent Care to anyone needing prompt, reliable medical care!
EJ Vaughan320 days agoTrustindex verifies that the original source of the review is Google.
The helpful and kind woman at the front desk went above and beyond to help us at our visit. Dr. R is patient, informative and highly competent. His personable demeanor, combined with his clinical experience, makes us feel like we are in more than capable hands. I appreciate his willingness to dialogue the "why's" of therapeutic practices.
Les Kes320 days agoTrustindex verifies that the original source of the review is Google.
Absolutely a top-notch facility and team! Dr. Radovic saw me for an allergic reaction. The doctor spent a good deal of time with me and answered all of my questions. His treatment plan was clear and quickly resolved my issue. Being new to the area, I relied on all the positive reviews to guide me to this urgent care. Dr. Radovic and LakePointe will be my choice for any future medical issues. Great experience!
dr doof324 days agoTrustindex verifies that the original source of the review is Google.
Best urgent care I have had. Appreciate it boys keep up the good work. I feel 100 after the next day I visited highly recommended. Idk if it was B-O-W that made me better or what but I’m back in action.
Christina B326 days agoTrustindex verifies that the original source of the review is Google.
An absolutely wonderful practice. The doctor took amazing care of me - and really made sure I was happy with the direction he was going with my treatment. Honestly, the best urgent care experience I’ve ever had.
Lily Long327 days agoTrustindex verifies that the original source of the review is Google.
Very clean and very efficient. Left with 2 days worth of medicine and a complementary Gatorade. Staff was incredibly kind as well! Do recommend and will be back for any further health issues.
Robinson Iduria328 days agoTrustindex verifies that the original source of the review is Google.
The medical team were all professional, kind and courteous. Dr. Aleks Radovic is very hands on and making sure patient is being taking care of. Very knowledgeable of him. I had a great visit. Beautiful office too - very neat.
Theresa Bittenbender329 days agoTrustindex verifies that the original source of the review is Google.
We had a great experience. Dr very friendly and listens to parents input. Clean and peaceful facility.
Marlene Kavin334 days agoTrustindex verifies that the original source of the review is Google.
From the very pleasant and helpful receptionist to the nurse,and of course the exceptional thorough and kind doctor, this facility is special. Immaculate, bright,and spacious among other attributes.
Shannon VanTassel335 days agoTrustindex verifies that the original source of the review is Google.
If you are tired and frustrated by the care you have received from our local hospital systems, please visit LakePointe Urgent Care. After 10 days of struggling with what I was sure was bronchitis I stopped in. Like many of you, I have been a longtime patient of NorthShore (now Endeavor) and well... they just aren't what they used to be. I had the most positive experience at LakePointe. Dr. Radovic and his team have cracked the code on how to efficiently run a clean, caring facility and it would be a crime not to sing their praises here. Everyone I came in contact with was so efficient, friendly and helpful. The care I received from Dr. Radovic and his PA, Vickie, was top notch. I was seen quickly both times I visited (went back for another nebulizer treatment) and I truly felt cared for and listened to. If you find you need immediate care in the future I can't recommend them enough.
Amy J Branahl335 days agoTrustindex verifies that the original source of the review is Google.
Will be going here again! Thank you for the incredible care and concern to my illness. I was seen in a timely manner and it was very clean and I was thankful to be able to be seen on short notice.
Kiara C.345 days agoTrustindex verifies that the original source of the review is Google.
I've visited this medical center twice now and got the pleasure of being seen by both Dr. Alek and Dr.Vicky. They both made me feel so comfortable and welcome during my appointment. Highly recommend this urgent care especially if you deal with anxiety! Will be visiting again!
Karin Singleton345 days agoTrustindex verifies that the original source of the review is Google.
This is truly the best urgent care/doc office. Everyone is so caring and knowledgeable. The staff and physicians truly give the best care.
Alana Glickman353 days agoTrustindex verifies that the original source of the review is Google.
I had a great experience!
dennis roy354 days agoTrustindex verifies that the original source of the review is Google.
I was a walk in. Seen in under 30 minutes. Nice clean facility. Nurse and doctor both very nice.
Mari Anixter354 days agoTrustindex verifies that the original source of the review is Google.
From the moment I walked in, from Reception to intake tech to Doctor, and X-ray RN and the PA—the entire experience was clean, welcoming, knowledgeable and highly professional. And I got a follow-up phone call with my results. LOL, it would be funny to say that I look forward to returning to an Urgent Care, but here I would. They’re open for flu, tetanus, other vaccines and more. And minimal waiting time both times I was there. Thrilled they’re in my neighborhood and honestly worth the drive!
MaryAnne Smith355 days agoTrustindex verifies that the original source of the review is Google.
Excellent attention to detail. Physicians responded quickly and professionally.
Harry Foley356 days agoTrustindex verifies that the original source of the review is Google.
This is a clean, convenient, fast, and comprehensive practice. It’s a great alternative with very friendly and professional services. I’m glad I found them.
Gloria Graff356 days agoTrustindex verifies that the original source of the review is Google.
I received very prompt professional service. I'm very grateful that this place opened close to my house.
Madeleine Gerrish357 days agoTrustindex verifies that the original source of the review is Google.
A very friendly, professional, kind and attentive staff, clean facility with amenities like water, coffee, etc. I felt heard and did not feel rushed at all. I was very happy and satisfied from A to Z with my experience. This truly was the best and nicest urgent care facility that I have ever been to.
Allison Zatarain360 days agoTrustindex verifies that the original source of the review is Google.
Pure luxury. Sweet, patient, and informative staff. Beautiful facility with drink refreshments and recent renovations. Was able to get a quick appointment same day. Best urgent care I’ve ever visited.
Kristin Detroy Zabikow360 days agoTrustindex verifies that the original source of the review is Google.
Great space and staff. By far the nicest urgent care we’ve been to.
Keren360 days agoTrustindex verifies that the original source of the review is Google.
Exceptional, efficient and thorough
PVB65 B363 days agoTrustindex verifies that the original source of the review is Google.
A truly great experience. No one likes to wait when you are in pain, I was able to make an appointment first thing this morning, checked in online and was seen right away upon arrival. The facility is wonderful, very welcoming, the staff are very pleasant and Doctor Radovic was able to see me right away. He took the time to examine me thoroughly and was very informative about my issue and about the appropriate treatment. I will be picking up my prescription very shortly barely an hour after leaving the facility. A great experience all around,I would highly recommend this facility.
Inger Tanderup Klixbull365 days agoTrustindex verifies that the original source of the review is Google.
Had a great experience getting a physical for high school. New, clean facility and professional staff. Best urgent care experience till date!
Alexandra Karos367 days agoTrustindex verifies that the original source of the review is Google.
An incredible urgent care. I won’t go anywhere else. Such lovely staff and facilities here! Definitely the most efficient urgent care experience I’ve had! Will be returning to here and only here in the future for urgent care
Tj Sennott367 days agoTrustindex verifies that the original source of the review is Google.
Exceptional facility, very clean and friendly staff. They walked me through the entire process of what they were going to do for me, chatted with me during it, and helped with preventative care in the future. Would recommend this facility to anyone and everyone. Will be using LakePointe Urgent Care in the future 100%
Karen Simmons370 days agoTrustindex verifies that the original source of the review is Google.
First-time visit and received excellent and thorough exam. Very thoughtful staff and doctor. I wish I’d discovered this urgent care facility sooner.
Keara Gowann376 days agoTrustindex verifies that the original source of the review is Google.
I had a really good experience here, it was very quick and easy and the staff was very nice. I really recommend this place!
Theadora Karos377 days agoTrustindex verifies that the original source of the review is Google.
Had a great experience here! The staff was friendly and professional from the moment I walked in. Trustworthy care, will absolutely return. Highly recommend!
Rory Breslin-Sani380 days agoTrustindex verifies that the original source of the review is Google.
Awesome experience- the facility is so clean. Staff super kind and attentive. The flow was seamless- in and out in 25 minutes even with X-rays to detect broken wrist. Front desk, xray tech and PA were so patient and explained everything to my very inquisitive 8 year old keeping him updated on what was going on. Would highly recommend to others!
Eliana383 days agoTrustindex verifies that the original source of the review is Google.
Would highly recommend. Very friendly staff: Doctor is great, down to earth. Place is really nice.
Madeline McKiddy383 days agoTrustindex verifies that the original source of the review is Google.
i never thought i’d say urgent care was pleasant but this one was! amazing staff, quality care!
Claudia Rakhman383 days agoTrustindex verifies that the original source of the review is Google.
Knowledge team, great service all my issues were properly addressed. would highly recommend
Zane Sterrett384 days agoTrustindex verifies that the original source of the review is Google.
This was one of the best healthcare experiences we've had in years. Even my daughter '13' thought so. Everyone so friendly. This is the way healthcare should be. We will be back. Thanks so much.
Andrew Macleod385 days agoTrustindex verifies that the original source of the review is Google.
This is a wonderful care facility with doctor on call all hours open. Excellent care provided in an emergency situation. Highly recommend this facility over a hospital!
Elizabeth Ronderos387 days agoTrustindex verifies that the original source of the review is Google.
Excellent knowledgeable staff. Never Waiting for the doctor. You see him almost immediately. Very highly recommend this clinic and they take most insurance.
Brent White387 days agoTrustindex verifies that the original source of the review is Google.
Very friendly and efficient. Great location
Louise Dechovitz388 days agoTrustindex verifies that the original source of the review is Google.
Great service, lovely staff, and very nice facility!
Kyndra Martin390 days agoTrustindex verifies that the original source of the review is Google.
I came in today because I knew I wouldn’t be able to get an appointment with my primary care physician as soon as I needed to be seen. I do not regret it. Everyone was so nice and respectful! I felt heard. Often times when you go to urgent care, you expect to be treated like a number but that really wasn’t the case here. Everyone at LakePointe really made the experience feel catered to me from the check-in, to the nurse listening to my concerns. The lead physician gave me options and recommendations based on his professional opinion but ultimately left the decisions regarding my health up to me which I appreciate. He also made sure to talk me through what he was seeing and thinking which really echoes the theme of transparency in healthcare. I will definitely be coming back!
Elizabeth Evans Long390 days agoTrustindex verifies that the original source of the review is Google.
I was extremely sick last week and went into this urgent care facility. You almost wouldn’t notice it as it’s tucked away at the corner of Skokie and Lake, by Irving’s, Organic Nails and Jersey Mikes but once you notice it… you see it’s a sunlit, bright, clean and beautiful new facility that is well maintained. I went online to book a time and do all the paperwork so it was seamless when I arrived. was greeted right away and waited less than 5 minutes for the nurse to get me. I was taken to a clean, bright, sterile room and waited no more than ten-twelve minutes for the doctor to come in (they were awaiting my strep/flu results) I’m guessing. Yes, A DOCTOR :) not a PA, not a nurse practitioner, not the medical assistant - Dr. Alex Radovic. Nothing against the other professions, I was just shocked to see a doctor. He was upbeat but compassionate and sensitive to how poorly I felt. He was knowledgeable, came in with a plan to get me back on my feet as quickly as possible and explained his rationale and why he came up with this course of action. He brought me a bottle of water, offered to get me started on my first dose of antibiotics before I left (which I said YES), and sent me on my way encouraging me to reach out if my symptoms didn’t improve. I am so glad I went, his plan turned me around right away and I finally got some relief and am better. I want people to know about this because I usually go to Midwest Clinic and it’s not usually a positive experience and I don’t find the facility to be clean or run efficiently. I was truly blown away by the efficient process, patient care, cleanliness and professionalism. Just wanted to share with others on the north shore. :)
Daniel M391 days agoTrustindex verifies that the original source of the review is Google.
A great addition to the area - beautiful new facilities and rapid, friendly service.
Catherine Miller392 days agoTrustindex verifies that the original source of the review is Google.
I have never felt so comfortable in an urgent care. This is the way they should be. Good service, professional but comforting staff and extremely knowledgeable doctors.
alan lakin393 days agoTrustindex verifies that the original source of the review is Google.
The doctors have been amazing! I've been on their frequent flying program recently so have plenty of experience. The whole office is unbelievable! recommend highly!!!
K B394 days agoTrustindex verifies that the original source of the review is Google.
Best care facility in town!
David Levy395 days agoTrustindex verifies that the original source of the review is Google.
I made an appointment today without knowing much about it, simply due to its location. Could not have been more pleased, despite my feeling rather miserable. They saw me on time (not common in my limited experience with urgent care, even with an appointment), and all of the staff were courteous and professional. The facilities were clean and nice. The doctor took the time to run through all my symptoms with me, ask questions, and explain the eventual diagnosis. He also explained why he recommended the prescriptions he suggested, as well as why he didn't recommend some other testing (that they could have charged for) at this time. They were able to do the testing I needed onsite, and there was no long wait time. I will certainly use them again in the future if needed, and would recommend them to anyone else who may need their services.
Jeff Cahn398 days agoTrustindex verifies that the original source of the review is Google.
I had a quick, easy, and friendly appointment at the very clean facility. Couldn’t ask for a better experience.
Steve Leaker398 days agoTrustindex verifies that the original source of the review is Google.
Great place. Dr Radovic is awesome- patient and has a wonderful manner.
shari manakul401 days agoTrustindex verifies that the original source of the review is Google.
The best urgent care I have ever been to. The doctor and staff are so helpful and kind. They helped me more here than at my ER visit. I would highly recommend this urgent care.
Sura Lennon401 days agoTrustindex verifies that the original source of the review is Google.
Great experience all around! Felt listened to and well cared for. We will def be back!
Sonja Rajic402 days agoTrustindex verifies that the original source of the review is Google.
We had such a wonderful experience at urgent care thanks to the amazing doctor who treated my daughter for a bee sting. Dr. Radovic was incredibly caring, compassionate, and knowledgeable—everything you hope for in a doctor when your child is scared and in pain. He took the time to explain everything clearly and made sure my daughter felt safe and comfortable throughout the visit. What truly made her day (and ours) was the extra kindness he showed by giving her tokens for the toy machine—such a thoughtful gesture that turned a stressful situation into a positive memory. Thank you so much for going above and beyond!
Sean Jacobson405 days agoTrustindex verifies that the original source of the review is Google.
The staff is so nice and knows how to take care of you
Zoe Caggiano408 days agoTrustindex verifies that the original source of the review is Google.
Genuinely one of the best medical practices I’ve ever been too! The staff are knowledgeable and friendly, and I was seen punctually. Cannot recommend this urgent care clinic highly enough!!!
Gina Zalesky410 days agoTrustindex verifies that the original source of the review is Google.
Excellent care at this new urgent care facility From check in to leaving i felt 100% cared for And treated so nicely. I needed IV fluid for dehydration and had the drip going within 20 minutes from walking through the door and felt completely fine 2 hours later and went home. I could not believe how professional everyone from check in to the thorough treatment from the nurses and doctors. They Answered every question so clearly. I was quickly given 4 tests for viruses , to rule that out. And felt immediately better within 2 hours after the IV. I highly recommend this convenient location and spotless medical facility. Also bonus there was ZERO wait time., like at the ER.![]()
Joe O'Malley417 days agoTrustindex verifies that the original source of the review is Google.
On my first visit to this facility, I was very impressed with the beautiful Office that they have built. The staff was very friendly and capable and the doctor was willing to spend a lot of time with me. I was very pleased with my visit and certainly will be coming back if I have any future medical needs. I highly recommend this new office.
Janet Olsen417 days agoTrustindex verifies that the original source of the review is Google.
Warm staff, super clean facilities, timely and thorough services, great follow up care! I will now plan to use Lakepointe Urgent Care whenever necessary!!!!!
Ashvin Veligandla418 days agoTrustindex verifies that the original source of the review is Google.
Excellent care I've received in a number of years. I didn't have to wait to be seen and the Doctor and nurses were very kind and listened very patiently. The facility is clean and the doctor was very thorough. Highly recommend it for anyone looking for quality care.
frances ryan418 days agoTrustindex verifies that the original source of the review is Google.
From stepping through the door, everyone was friendly and professional, from reception to MD. I am a MD myself and greatly appreciated the good and timely care they gave my sister.
doug Erdmier431 days agoTrustindex verifies that the original source of the review is Google.
I visited this care facility today. It was very well laid out and immaculate. Very professional from the time I checked in until I left. Dr Radovic and his staff left nothing to be desired and I would return in a second. Just a great experience!! Highly recommended!!
Matthew Wieneke431 days agoTrustindex verifies that the original source of the review is Google.
Extremely clean, friendly staff. I took one of my daughters there yesterday and the doctor called me this morning to check on her… really appreciate that. This place is a gem and will be where I go next time anyone in my family needs to go to an urgent care.
Agnes Whitear431 days agoTrustindex verifies that the original source of the review is Google.
Thank you so much for your kindness and genuine care.
Kyle Thode432 days agoTrustindex verifies that the original source of the review is Google.
Most beautiful urgent care I’ve ever been to! Super friendly staff too!!
Ting Xu440 days agoTrustindex verifies that the original source of the review is Google.
Great facility, friendly staff, doc took time to chat and ask questions. One of the best urgent care I have ever been!
Suzy Grossman440 days agoTrustindex verifies that the original source of the review is Google.
"Dr. Radovic, Nurse Jenn, and concierge Ashley are absolutely the best! I recently moved from Florida to Illinois without any doctors in place, and from the moment I walked in, I was treated like a VIP. The care, compassion, and attention to my condition made me feel like a member of their own family. I'm incredibly grateful for their professionalism and genuine concern."
Colton Morris453 days agoTrustindex verifies that the original source of the review is Google.
Walked in last minute after bringing a bike to a car fight. The staff was delightful, the beverages were hot (or cold) depending on preference, and they saw me right away. The care was genuinely better than I've experienced at some PCPs. They were attentive, friendly, and quickly put me at ease despite being wounded. Would I get in another bike accident just to go back? Probably not. Would I return as needed if I am in the area? Absolutely.
Melissa Young456 days agoTrustindex verifies that the original source of the review is Google.
Wonderfully easy appointment experience. Lovely staff and a clean and welcoming facility! Truly the best Urgent Care I have experienced! Highly recommend!![]()
Christina456 days agoTrustindex verifies that the original source of the review is Google.
I had an outstanding experience visiting LakePoint Urgent Care recently for sore throat and congestion. Dr. Radovik was so kind and took the time to listen to my medical history and explain test results and treatment plans. He was extremely reassuring and knowledgeable and I left feeling better and understanding my treatment options. I am so glad we have this excellent immediate care in our neighborhood and I highly recommend!
Justin Jacobs457 days agoTrustindex verifies that the original source of the review is Google.
Went in today with a suspected rib fracture from a sparring session. Got XRay and all was good and doctor clearly explained what was wrong. Extremely fast service. Efficient. Super friendly. Doctor is a stud (actually smiles when he speaks to you) and knows what he’s doing. Would heavily recommend coming here - seriously…Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
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INSURANCE DISCLAIMER: LakePointe Urgent Care follows billing and pricing practices consistent with industry standards for urgent care facilities. Please note, that we cannot guarantee your insurance benefits or out-of-pocket costs. For accurate coverage details, we encourage you to contact your insurance provider prior to your visit.
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