FAQs
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Frequently Asked Questions
What is LakePointe Urgent Care?
Our healthcare facility provides immediate medical attention for non-life-threatening illnesses or injuries. It offers a convenient alternative to emergency rooms for conditions requiring prompt care but not severe enough to warrant an ER visit.
Why Choose LakePointe Urgent Care?
Location: We are conveniently located in the heart of the North Shore, making it easy for you to access immediate medical care without traveling far, especially during urgent situations.
Prompt Attention: Your health is our priority, and we value your time. When you visit LakePointe Urgent Care, you can expect short wait times, allowing our medical professionals to attend to your needs quickly.
State-of-the-Art Facility: Our modern and well-equipped facility is designed to provide optimal care in a comfortable environment. We prioritize cleanliness and adhere to the highest standards of hygiene, ensuring your safety and well-being.
Experienced Medical Team: Our Medical Director, Dr. Radovic, is a Board-Certified physician who leads our healthcare professionals and support staff team. All staff have years of healthcare experience and you can trust that you are in capable hands.
Comprehensive Services: LakePointe Urgent Care offers a wide-range of medical services to address your healthcare needs. Whether you require treatment for minor injuries or common illnesses, diagnostic tests, or vaccinations, our clinic is equipped to provide thorough and efficient care, all in one convenient location.
Patient-Centered Approach: We believe in building strong relationships with our patients based on trust, respect, and open communication. Our healthcare professionals take the time to listen to your concerns, answer your questions, and involve you in the decision-making process regarding your healthcare. Your well-being and comfort are of utmost importance to us.
Convenience: We understand that medical needs can arise unexpectedly. At LakePointe Urgent Care, appointments are not necessary. You can simply walk in, including evenings and weekends, and receive the care you require promptly.
Prompt Attention: Your health is our priority, and we value your time. When you visit LakePointe Urgent Care, you can expect short wait times, allowing our medical professionals to attend to your needs quickly.
State-of-the-Art Facility: Our modern and well-equipped facility is designed to provide optimal care in a comfortable environment. We prioritize cleanliness and adhere to the highest standards of hygiene, ensuring your safety and well-being.
Experienced Medical Team: Our Medical Director, Dr. Radovic, is a Board-Certified physician who leads our healthcare professionals and support staff team. All staff have years of healthcare experience and you can trust that you are in capable hands.
Comprehensive Services: LakePointe Urgent Care offers a wide-range of medical services to address your healthcare needs. Whether you require treatment for minor injuries or common illnesses, diagnostic tests, or vaccinations, our clinic is equipped to provide thorough and efficient care, all in one convenient location.
Patient-Centered Approach: We believe in building strong relationships with our patients based on trust, respect, and open communication. Our healthcare professionals take the time to listen to your concerns, answer your questions, and involve you in the decision-making process regarding your healthcare. Your well-being and comfort are of utmost importance to us.
Convenience: We understand that medical needs can arise unexpectedly. At LakePointe Urgent Care, appointments are not necessary. You can simply walk in, including evenings and weekends, and receive the care you require promptly.
Can Children Be Treated At LakePointe Urgent Care?
Yes, we can evaluate and treat children older than 6 months of age.
What Conditions Can Be Treated At LakePointe Urgent Care?
We treat a wide-range of non-emergency conditions, including common illnesses such as flu, COVID-19, colds, sore throat, ear infections, urinary tract infections (UTIs), and minor allergic reactions. We can treat minor injuries like sprains and strains, cuts and lacerations, minor fractures, minor burns, and infections as well as perform minor procedures.
Can LakePointe Urgent Care Provide Prescription Medications?
Yes, we can diagnose and prescribe medications for common acute conditions. We can also provide short-term prescriptions or refills for certain medications. We cannot prescribe or refill controlled substances including narcotics, sedatives, and stimulants.
Can I Go To LakePointe Urgent Care Instead Of The Emergency Room?
Our facility is appropriate for non-life-threatening conditions that require prompt attention. If you are experiencing severe symptoms like chest pain, difficulty breathing, severe pain, bleeding, loss of consciousness, or symptoms of a stroke or heart attack, you should go to the emergency room or call 911.
What Are The Operating Hours Of LakePointe Urgent Care?
We are open 365 days a year to provide convenient access to care when primary care offices may be closed.
Sunday through Friday: 8:00 AM to 6:00 PM
Saturday: 8:00 AM to 4:00 PM
Sunday through Friday: 8:00 AM to 6:00 PM
Saturday: 8:00 AM to 4:00 PM
Can LakePointe Urgent Care Perform X-rays And Lab Tests?
Yes, we haDoes LakePointe Urgent Care Offer Imaging Services And Lab Tests?
Yes, we offer on-site diagnostic services including imaging (X-ray and ultrasound) as well as laboratory testing (blood tests, urinalysis, and rapid strep/flu/COVID-19 tests) to ensure faster diagnoses and treatments.
Yes, we offer on-site diagnostic services including imaging (X-ray and ultrasound) as well as laboratory testing (blood tests, urinalysis, and rapid strep/flu/COVID-19 tests) to ensure faster diagnoses and treatments.
Does LakePointe Urgent Care Accept My Insurance?
We accept most major insurance plans, making your visit as convenient and affordable as possible. Our knowledgeable staff will assist you with any insurance-related questions, easing any financial concerns. Unfortunately we do not currently accept student or traveler insurance plans but we do offer affordable self-pay options to ensure that cost or a lack of health insurance is not a barrier to receiving quality healthcare.
What If I Don’t Have Insurance Or Want To Pay Out-Of-Pocket?
LakePointe Urgent Care offers transparent pricing and strives to provide accessible care for individuals without insurance. A flat fee of $200 (price subject to change) covers the evaluation/treatment of most injuries and illnesses helps provide clarity and avoids unexpected costs.
It’s important to note that while the $200 fee covers most injuries and illnesses, there may be additional charges for certain services, procedures, or tests that are not included in the standard visit. It’s always a good idea for patients to inquire about any potential additional costs or services that may incur separate charges.
It’s important to note that while the $200 fee covers most injuries and illnesses, there may be additional charges for certain services, procedures, or tests that are not included in the standard visit. It’s always a good idea for patients to inquire about any potential additional costs or services that may incur separate charges.
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